Shopibaba.com
Effective Date: 3 November 2026
Last Updated: 3 November 2026
1. Introduction
At Shopibaba, we respect your privacy and recognise your right to request deletion of personal information, subject to applicable laws.
This Data Deletion Policy explains how customers can request deletion of their Shopibaba accounts and associated personal information.
This policy applies to information collected through:
- Shopibaba.com.
- Customer registration.
- Online purchases.
- Customer support communications.
- Marketing subscriptions.
- Other Shopibaba services.
2. How to Request Data Deletion
Customers who wish to delete their Shopibaba account or request deletion of personal information can submit a request through email.
Official Data Deletion Email: [Insert Privacy Email]
Email Request Procedure
Please send an email from your registered email address with the subject:
Subject: Request for Account and Personal Data Deletion – Shopibaba
Include the following details:
- Full name.
- Registered email address.
- Registered mobile number.
- Customer or account ID, if available.
- Request for account deletion.
- Any additional relevant information.
Please do not include passwords, OTPs, UPI PINs or banking credentials.
3. Identity Verification
For security purposes, Shopibaba may request reasonable identity verification before processing a deletion request.
This helps prevent unauthorised individuals from deleting another customer’s account or information.
We will use verification information only for the purpose of handling the request, subject to applicable law.
4. What Happens After a Deletion Request?
Once a valid request has been received and verified:
- We will acknowledge receipt of the request.
- We will review the information associated with your account.
- We will identify information eligible for deletion.
- We will delete or anonymise information where legally permissible.
- We will deactivate the account where account deletion is requested.
- We will notify you when the request has been completed or explain any applicable retention restrictions.
5. Information That May Be Deleted
Subject to applicable legal requirements, deletion may include:
- Customer profile information.
- Account preferences.
- Saved delivery addresses.
- Optional profile details.
- Marketing subscription information.
- Unnecessary support information.
- Other personal information no longer required for lawful purposes.
6. Information That May Need to Be Retained
Certain information may need to be retained even after an account deletion request.
Examples include:
- Tax and accounting records.
- Invoices and transaction records.
- Records required by applicable laws.
- Information necessary to resolve disputes.
- Records connected with fraud prevention or legal proceedings.
- Information required to establish, exercise or defend legal claims.
Where information must be retained, we will restrict its use to the applicable lawful purpose and retain it only for the required period.
7. Third-Party Seller and Service Provider Information
Shopibaba may have shared necessary information with sellers, suppliers, payment gateways, logistics providers or other service partners to fulfil orders.
Where appropriate and legally required, we will take reasonable steps to communicate deletion requests to relevant service providers or data processors.
Independent third parties may retain information where they have their own lawful grounds or legal obligations to do so.
8. Affiliate Purchases
If you purchased a product through an external affiliate merchant, your transaction information may be held by that external merchant.
In such circumstances, you may need to submit a separate deletion request to the external merchant.
Shopibaba cannot independently delete information held exclusively by an external merchant.
9. Order History and Account Deletion
Deleting your Shopibaba account may remove access to your customer dashboard, saved addresses, preferences and other account-related information.
However, legally required transaction and accounting records may remain in our systems even after account deactivation.
Deleting an account does not automatically cancel an existing order, initiate a refund or remove legal obligations arising from a previous purchase.
Please contact customer support separately if you have an active order, return or refund request.
10. Processing Time
We will process deletion requests within the timelines prescribed under applicable law.
If a request requires additional verification, clarification or review of legal retention obligations, we will inform you accordingly.
11. Withdrawal of Consent
Where personal information is processed based on consent, you may request withdrawal of that consent through the applicable communication channel.
Withdrawal of consent does not affect processing already lawfully carried out before the withdrawal.
Certain information may continue to be processed where another lawful basis or legal obligation permits or requires it.
12. Rejection or Partial Fulfilment of Requests
A deletion request may be partially fulfilled or declined where retention is legally required or where the request cannot be verified.
If we cannot delete certain information, we will explain the applicable reason to the extent permitted by law.
13. Data Security
We apply reasonable security measures to protect personal information during the deletion process and prevent unauthorised access or disclosure.
14. Contact Information
For account deletion, privacy requests or questions relating to this policy:
Shopibaba.com
Data Deletion Email: [Insert Privacy Email]
Customer Support Email: [Insert Official Email]
Registered Address: [Insert Registered Business Address]
Website: https://shopibaba.com
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